LGBCE - Opinion survey

Opinion survey

Section 2: Contact with LGBCE staff

Section 3: Reports

Section 4: Overall

Section 5: About you

Section 6: Additional questions for council staff

Section 1:How we consulted people

Section 2: Contact with LGBCE staff

Section 3: Reports

Section 4: Overall

Section 5: About you

Section 6: Additional questions for council staff

In your area

1. When did you first learn that a review of your area was taking place?

Before the start of the initial consultation
During the initial consultation
When draft recommendations were published
Later than this

2. How did you first learn that a review of your area was taking place?

Attended a meeting		LGBCE website
Saw a poster		Council website
Newspaper advert		Word of mouth
Newspaper article		Radio

Other (please specify)

3. Did you participate in the review process?

Yes		Go to question 5
No		Go to question 4

4. If you answered No to question 3 please explain why you didn't take part in the review. However, please answer any of the further questions if they are applicable to you.

5. How would you describe the sources of information about the review and its purpose?

	Very good	Fairly good	Neither good nor poor	Fairly poor	Very poor	Did not use/see
LGBCE website
LGBCE poster

6. Overall, do you think that there was sufficient publicity about the review?

Yes		Go to question 8
No		Go to question 7

7. If you answered No to question 6, what additional information would have been useful?

8. If you used the LGBCE website, how would you describe the ease of access to the following information on the website?

9. If you found the ease of access less than satisfactory, how could it be improved?

10. Did you use the LGBCE published guidance?

Yes		Go to question 11
No		Go to question 14

11. If you answered Yes to question 10, what did you think of the following aspects of the guidance?

	Very good	Fairly good	Neither good nor poor	Fairly poor	Very poor
Clarity of language used
Content
Layout and presentation

12. Was there anything in the guidance that you found unclear?

Yes
No

13. If you answered Yes to question 10, which aspects did you find difficult to understand? Or do you have any comments on how the guidance might be improved?

14. Did you attend any of the consultation meetings held in your area with LGBCE staff?

Yes		Go to question 15
No		Go to question 18

15. If you answered Yes to question 14, which meetings did you attend?

Council employee		Full council meeting
Political group leaders		Parish meeting

Other (please specify)

16. Was the information provided at this meeting clear and sufficient?

Yes

No

17. What additional information, if any, would you have liked to have been available at this meeting?

18. Overall, how would you describe the LGBCE's consultation process?

Very good	Fairly good	Neither good nor poor	Fairly poor	Very poor

19. If you found the consultation less than satisfactory, how could we improve it?

We are especially concerned that you are dealt with professionally and courteously by our staff.Also, we aim to answer all queries within 5 working days.

20. Did you have any contact with LGBCE staff?

Yes		Go to question 21
No		Go to question 23

21. If yes, how would you describe your contact with LGBCE staff?

	Very good	Fairly good	Neither good nor poor	Fairly poor	Very poor
Courtesy and helpfulness of staff
Knowledge of staff
Speed of response to enquiries/requests
Clarity of response
Overall communication with staff

22. If you found the contact with LGBCE staff less than satisfactory, how could we improve it?

We would find it helpful to know how clearly we present our findings both in our draft and final recommendation reports.

23. Did you read the summary?

Yes		Go to question 24
No		Go to question 25

24. If you answered Yes to question 24, what did you think of the following aspects of the summary?

	Very good	Fairly good	Neither good nor poor	Fairly poor	Very poor
Clarity of language used
Content
Layout and presentation

25. Did you read the draft/final recommendations report?

Yes		Go to question 26
No		Go to question 27

26. If you answered Yes to question 23, what do you think of the following aspects of the recommendations report?

	Very good	Fairly good	Neither good nor poor	Fairly poor	Very poor
Clarity of language used
Content
Layout and presentation
Maps
Clarity of arguments/conclusions

27. If you found aspects of the report or summary less than satisfactory, please use the space below to say how we could improve them.

28. Taking your experiences as a whole, how would you describe the review process?

Very good	Fairly good	Neither good nor poor	Fairly poor	Very poor

29. Please use the space below to provide us with any suggestions on how we could improve the review process.

It would help us to know some more about you.

30. Please answer the demographic questions below

Gender:		Ethnicity
Male		White
Female		British
Age:		Irish
18-24		Other white background
25-34		Mixed
35-44		White & black Caribbean
45-54		White & Black African
55-64		White & Asian
65+		Other mixed background
Tenure		Asian or Asian British
Own outright		Indian
Own with mortgage		Pakistani
Council rent		Bangladeshi
Private rent/other		Other Asian background
Employment Status		Black or Black British
Full time		Caribbean
Part time		African
Not working		Other black background
Unemployed		Chinese or other ethnic group
		Chinese
		Other background
		Other
		Refused

It would help us to know about your specific involvement. This assists us in meeting the needs of the different groups that we work with during our reviews.

31. In which capacity were you mainly involved in the review?

Borough/District councillor		MP/MEP
County councillor		Parish/Town councillor
Community group representative		Parish/Town clerk/representative
Council staff		Resident

Other, please specify

32. Did the LGBCE make it clear why a review was taking place in your area?

Yes

No

33. Was it clear what information the LGBCE needed you to supply before the initial consultation stage?

Yes

No

34. Do you consider you had sufficient time to collect this information?

Yes

No

35. Do you consider your council had sufficient resources to supply all the information requested?

Yes

No

36. If you answered No to any questions in section 6, please use the space below to explain why.

Fairly good

Neither good nor poor

Fairly poor

Did not use/see

LGBCE guidance

Electorate figures

Submissions

Recommendation reports